Lesson 13: Problem Solving and Troubleshooting

Date: October 30, 2025
Session Time: 8:00am-12:00pm EST
Duration: 4 hours (including 15-minute exercise)

Key Learning Objective

Identifying construction challenges systematically and developing effective problem-solving strategies to maintain project momentum and quality.

Lesson Overview

This session teaches systematic problem-solving approaches for construction projects, including root cause analysis, solution development, and implementation strategies.

Main Activities (3 hours 45 minutes)

  • Problem identification and classification
  • Root cause analysis techniques
  • Solution development and evaluation
  • Implementation planning and execution
  • Documentation of solutions and lessons learned

15-Minute Exercise: Construction Challenge Analysis

Exercise Description

Identify a specific construction challenge encountered during the project, analyze its root causes, and develop a solution plan with implementation steps.

Materials Needed

  • Project documentation and photos
  • Notebook for analysis
  • Problem-solving template
  • Camera for documenting issues
  • Basic tools for testing solutions

Exercise Steps (15 minutes)

  1. Problem Identification (3 minutes)
  2. Select one specific construction challenge
  3. Describe the problem clearly and objectively
  4. Note when and where the problem occurred
  5. Identify who was involved and what was being done

  6. Root Cause Analysis (5 minutes)

  7. Use "5 Whys" technique to find root cause
  8. Identify contributing factors (materials, methods, environment, etc.)
  9. Note any patterns or recurring issues
  10. Assess the impact on project timeline and quality

  11. Solution Development (4 minutes)

  12. Brainstorm 3-4 possible solutions
  13. Evaluate each solution for feasibility and effectiveness
  14. Consider cost, time, and quality implications
  15. Select the best solution with justification

  16. Implementation Plan (3 minutes)

  17. Create step-by-step implementation plan
  18. Identify resources and tools needed
  19. Plan how to test the solution
  20. Note how to prevent similar problems in future

Deliverable

  • Problem description with context
  • Root cause analysis with contributing factors
  • Selected solution with justification
  • Implementation plan with steps and resources

Success Criteria

  • Problem is clearly defined and documented
  • Root cause analysis identifies underlying issues
  • Solution is practical and addresses root causes
  • Implementation plan is specific and actionable

Integration with Overall Project

This exercise develops critical thinking and problem-solving skills essential for successful project completion and teaches how to handle unexpected challenges professionally.


Previous Session: Lesson 12: Mid-Project Review
Next Session: Lesson 14: Documentation